Website Satisfaction Survey

Thank you so much for taking the time to fill out our short survey about this website. It will do a lot to help us modify the site to better suit our visitors.

1) What is your name?
In order to be entered in the free cleaning drawing, you must enter your name; if you do not want to be entered in the drawing, feel free to leave this blank.


2) How did you hear about our website?
I am a Client
From a Friend
Search Engine
Advertisement
Craigslist
Other:

3) Please rate the overall content of our website.
Excellent
Good
Average
Poor
Very Poor

4) Please rate the ease of navigation of our website.
Excellent
Good
Average
Poor
Very Poor

5) Please rate the overall look of our website.
Excellent
Good
Average
Poor
Very Poor

6) Did you find the information that you were looking for on our website?
Yes
No

7) What information were you not able to find on our website?

Please tell us how much you agree or disagree with each of the following statements:

8) The information on the website is clearly written and easy to understand.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

9) The website contains no grammar or spelling errors.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

10) The content of the website is up-to-date.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

11) The information on the website met my needs.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

12) The layout of the website is well-organized and clear.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

13) The links on the website are current and working.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

14) The text size on the website is easy to read.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

15) E-mailed questions were answered in a timely manner.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree

16) Would you recommend our website to others?
Yes
No

17) Overall, how does our website compare to similar websites you have visited?
Excellent
Very Good
Good
Poor
Very Poor
Don't Know

18) Please tell us any suggestions you have for improving our website.


Thank you so much!